A JustDial enquiry arrives at 9:40 pm. Your consultant is on the floor. The customer messages three dealers. Whoever replies first — with a clear on-road number and a test-ride slot — usually wins.
Most showrooms still run on WhatsApp chaos, Excel lists, paper quotation pads, and memory. That works until volume grows. Then hot leads go cold, follow-ups slip, and owners only discover the leak at month-end.
VeloVroom is built for that exact gap: capture everything automatically, answer instantly with AI where it helps, and put a clear next action in front of your team — in Hindi, English, or Hinglish.
Portal leads land in emailJustDial, BikeDekho, BikeWale — easy to miss after hours.
Quotations take 10–15 minutesRTO, insurance, accessories recalculated by hand every time.
No single pipeline viewManagers cannot see who is idle, hot, or overdue.
After-sales is reactiveComplaints and feedback live in personal chats, not a system.
Product walkthrough
Ten systems. One dealership workflow.
Each module below is designed so a dealer-owner, GM, or sales consultant understands the outcome in under a minute — then books a demo to see it live.
Lead aggregator — live inbox
JustDial · Aerox 155Now
Walk-in · R15 V42m
BikeDekho · FascinoMerged
Lead aggregator — never miss an enquiry again
Lead portals rarely give clean APIs. Your leads still arrive — as emails, forms, walk-ins, calls, and WhatsApp. VeloVroom pulls them into one tenant-safe inbox, normalises the phone number, and deduplicates before a second consultant wastes a call.
Lead pipeline — WhatsApp, JustDial, BikeDekho, BikeWale, Social media parsed automatically.
Walk-in in 30 seconds — floor staff capture name, phone, model interest on mobile.
Dedup & merge — same customer, same phone → one history, not three ghost leads.
Zero missed portalsOne phone = one customer
Aerox 155 on-road Aurangabad?
On-road starts around Rs 1,83,888 depending on insurance. Want a test ride this Saturday?
Haan, 4 baje
Booked. Slot held. Our advisor will confirm with a map pin.
WhatsApp AI — replies while your team sleeps
Indian buyers start conversations on WhatsApp. If your showroom goes quiet after 8 pm, competitors do not. VeloVroom’s WhatsApp agent answers price and availability questions, shares the next step, and hands off to a human when the deal gets serious.
24/7 first response — language matched to the customer (English / Hindi / Hinglish).
Action, not chatter — routes to quotation, test ride, or consultant.
Staff alerts — your team gets a clear “what / who / do” when a human is needed.
Always-on sales deskHuman when it matters
AI CRM pipeline
New18
Negotiation11
Idle > 48h4 alert
CRM with AI — pipeline that pushes the next call
A CRM that only stores names is a fancy notebook. VeloVroom tracks status, assignment, last contact, and next follow-up — then uses AI to surface who needs attention today, not who looked interesting last week.
Stage discipline — new → contacted → test ride → negotiation → booked → delivered.
Idle alerts — hot leads going quiet get pushed to the right consultant.
Role-aware views — owner sees the funnel; consultant sees their list.
Follow-ups on timeManagers see the leak
82
HOT · Walk-in + model
Score rises with test ride, call, exchange, finance intent.
Lead scoring — know who to call first
Not every lead deserves the same urgency. Walk-ins, test rides, and finance-ready buyers signal intent. VeloVroom scores each lead and labels temperature so your best closers spend time where conversion is realistic.
Rules you can trust — walk-in, test ride, call, referral, portal + model, exchange, finance.
Fair workload — assignment stays transparent for the sales manager.
Prioritise closersLess random dialling
On-road quotation · 28 seconds
Ex-showroomRs 1,51,500
RTO + insuranceAuto
AccessoriesRs 4,200
Total on-roadRs 1,83,888
Digital quotations — on-road price in ~30 seconds
Paper pads create mistakes, delays, and no audit trail. With VeloVroom, consultants pick model and variant, apply RTO/insurance/accessories, and share a clean PDF — while the quote stays attached to the lead.
On-road math — ex-showroom, RTO, insurance, warranty, RSA, discount.
Finance fields — down payment, tenure, estimated EMI when needed.
PDF ready to send — WhatsApp or print; history stays in CRM.
~30 sec quoteNo calculator drama
SCANNING PAPER QUOTE…
Customer: Rahul Patil
Model: MT-15 V2 / Cyan Storm
Ex-showroom: 169500
Insurance: 6840 · RTO: 14200
OCR → structured fields → CRM
Old booklets become searchable history.
OCR for old quotations — digitise the past, not only the future
Dealers switching systems fear losing years of handwritten or printed quotes. Upload or capture old quotation documents; OCR extracts customer, model, and pricing fields so your team can search history instead of digging through files.
Paper → data — reduce re-typing when a past buyer returns.
Continuity — exchange and repeat buyers start with context.
Cleaner handover — new consultants inherit records, not folklore.
Import historyLess re-entry
Test ride · Saturday 16:00
Aerox 155Confirmed
Customer linkReschedule
AdvisorAssigned
Test ride booking — from chat to calendar without friction
A test ride is often the moment a warm lead turns hot. Customers can book or reschedule from WhatsApp; your floor sees the slot, model, and who owns the ride — so bikes are ready and no-shows get followed up.
Self-serve slots — fewer “call me later” dead ends.
Staff visibility — who is coming, which vehicle, which advisor.
CRM link — ride taken boosts score and next-step prompts.
Higher show-upReady bikes
Feedback pulse
Delivery CSAT4.8 ★
Service visitAwaiting
NPS promptWhatsApp sent
Feedback system — learn before reviews go public
Happy customers refer. Unhappy ones post. VeloVroom asks for structured feedback after key moments — delivery, service, showroom visit — so you fix process issues while the relationship is still recoverable.
Triggered asks — right time, right WhatsApp template.
Owner visibility — patterns across consultants and workshops.
Loop into CRM — low scores create follow-up work, not silence.
Protect reputationImprove process
Complaint desk · AI triage
Open #1042SLA 2h
AssigneeService advisor
Customer updateAuto WA
Complaint support AI — 24/7 triage, humans for resolution
After-sales complaints often start on WhatsApp at odd hours. AI acknowledges, collects details, opens a tracked ticket, and alerts the right role. Customers get status links; management sees open load — not buried chat threads.
Always acknowledge — no silent unread messages overnight.
Escalation path — SLA pressure visible to GM when needed.
24/7 intakeAccountable closure
Monitoring analytics · this week
148Leads
23%Conversion
41Bookings
MonTueWedThuFriSatSun
Leads by day + conversion trend · daily digest on WhatsApp for owner / GM
Monitoring analytics — see the leak before month-end
Most owners discover problems when the month closes: missed follow-ups, weak sources, idle consultants. VeloVroom turns the showroom into live numbers — so you manage today, not last month’s surprise.
Live KPIs — leads, contacts, test rides, bookings, deliveries, lost leads in one view.
Source & funnel — JustDial vs walk-in vs WhatsApp; where money converts and where it dies.
Team performance — who closes, who is overdue, who needs coaching this week.
Daily WhatsApp digest — morning snapshot for owner / GM without opening a laptop.
VeloVroom mobile puts your pipeline in your pocket — capture walk-ins, follow up on time, quote on-road prices, and share PDFs on WhatsApp without running back to the desk.
Walk-in in 30 seconds — name, phone, model interest captured before the customer leaves.
Today's follow-ups — see due and overdue calls the moment you open the app.
My leads only — hot, warm, and cold leads assigned to you, with one-tap call and status update.
Instant quotations — on-road price, PDF ready, share directly on WhatsApp.
Price list in pocket — full model and variant catalogue for quick answers on the floor.
Test rides & OCR — book slots and scan old paper quotes into CRM from your phone.
Phone OTP login — no password to remember; secure access for your dealership only.
For authorised VeloVroom dealership staff. Ask your GM for login access.
9:41VeloVroom4G
Good afternoon, Rahul
12My leads
4Follow-ups
2Overdue
Quick actions
Walk-in
Price list
My leads
New quote
Recent leads
● Amit · Aerox 1552m
● Priya · R15 V418m
● Suresh · Fascino1h
Onboarding
Live in about a week — not a six-month IT project
We configure your tenant, connect channels, and train the floor. Your consultants keep selling while the system takes over the busywork.
01
Connect
Dealership profile, users & roles, vehicle catalogue, WhatsApp Business, and Gmail for portal leads.
02
Capture
Every enquiry lands in one CRM. Scoring and assignment start on day one.
03
Convert
Quotes in seconds, test rides booked, follow-ups that actually fire.
04
Care
Feedback and complaint AI keep after-sales as disciplined as sales.
FAQ
Questions owners ask before switching
Straight answers — no sales fog. If you still have one more, WhatsApp us DEMO.
No. VeloVroom works with WhatsApp and QR codes from your counter. If you have a website, we connect it too — but you don't need one.
No. Monthly billing, cancel anytime, and you can export all your data whenever you want. We keep you by being useful, not by locking you in.
This is the question every owner asks — and the honest answer is: staff use tools that help them, not tools that just report on them. VeloVroom's app opens to a simple list: who to call today and why. It makes their day easier, and that's why they use it.
Replies only use YOUR data — your price list, your offers, your stock. The system never invents a price or a promise. If it doesn't know something, it says the showroom will confirm — and tells your team to follow up.
No — it makes them faster. It answers the midnight "price kya hai?" messages so your team walks in each morning to warm, ready customers instead of cold missed enquiries. Selling the bike is still your team's job.
Your data lives on secure servers in Mumbai (AWS). Every dealership's data is completely separate — no other dealer can ever see your leads, prices, or customers. You can export everything anytime.
No. VeloVroom handles your front office — enquiries, follow-ups, quotations, test rides, complaints. Your billing or inventory software keeps doing its job. They work side by side.
Ready to stop leaking leads after 8 pm?
Book a 30-minute demo on your brand mix — Yamaha, Honda, TVS, Royal Enfield, and more. Or WhatsApp DEMO to +91 9557703253.
